Return Policy

At JB Market, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, you may request a return under the conditions outlined below.

1. Return Eligibility

Customers may request a return within 30 days of delivery. To be eligible for a return, the product must:

• Be unused and in its original condition

• Be returned in the original packaging

• Include all accessories, manuals, and components that came with the product

Items that show signs of use or damage may not be eligible for return.

2. Return Request Process

To initiate a return, please contact our customer support team with your order details. Once your request is reviewed and approved, instructions for returning the product will be provided.

3. Refunds

After the returned item is received and inspected, we will notify you regarding the approval of your refund. If approved, the refund will be processed to the original payment method.

Processing times may vary depending on your payment provider.

4. Non-Returnable Items

Certain items may not be eligible for return due to hygiene, safety, or product category restrictions. Additional conditions may apply depending on the product type.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us as soon as possible. Our team will review the issue and provide a suitable resolution.

6. Contact Information

For return requests or questions regarding your order, please contact us:

Customer Support: support@jb.market
Business Inquiries: business@jb.market

JB Market is operated by JB Global Market Holdings LLC, a Florida-registered company.